Frequently Asked Questions

Where are you based?

We are proudly South African, based in Melkbosstrand, Cape Town

Can I add something to my order?

If your order hasn’t shipped yet, WhatsApp us immediately 082 302 3894 — we’ll assist ASAP

What shipping options do you offer?

  • Pudo Locker delivery (R59)
  • Door-to-door courier (R85)
  • Free shipping on orders over R950

How long does delivery take?

Most orders arrive within 2–4 working days depending on your area.

How does Pudo Locker delivery work?

Choose Pudo Locker at checkout → Add your preferred Locker on the cart page → You’ll receive a PIN to collect your parcel once it arrives → Use the pin at the locker to collect your parcel.

Fast, safe, and super convenient.

Can I collect my order?

Yes! We offer collection in Melkbosstrand, Cape Town. Collection details will be sent as soon as your order is ready.

Do you ship internationally?

Not at the moment — we currently ship within South Africa only.

How do I contact Hey Beadly?

The fastest way is WhatsApp: 082 302 3894.

You can also reach us via email, using our contact form or social DMs.